96cvip Privacy Policy

96cvip is a premium online gaming platform in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy ("Policy") explains how 96cvip collects your personal information, the purposes for which it is used, and the measures taken to keep your information secure.

This policy applies equally to the 96cvip website (https://96cvip.cam), mobile applications, and all our digital services. By using any service of 96cvip, you are considered to have accepted the terms of this privacy policy. Please read this policy carefully before you start using our services.

We may update this privacy policy from time to time. If any significant changes are made, we will notify you at your registered email address or post a notice on the website. We recommend checking this page regularly.

96cvip collects various types of information to provide its services, manage accounts, and ensure security. Details are provided below:

2.1 Personally Identifiable Information

• Full name and username
• Date of birth (for age verification — only users aged 21 and above may use the service)
• Email address
• Mobile number used at registration
• National ID or passport details (applicable during the verification process)

2.2 Financial Information

• bKash, Nagad, or Rocket account numbers (for processing transactions)
• Deposit and withdrawal transaction history
• Balance and bonus information

2.3 Technical Information

• IP address and device information
• Browser and operating system type
• Cookie and session data
• Service usage time, page view history, and activity logs
• Device ID and general location information (at country/region level)

2.4 Communication Information

• Records of your conversations with our customer support team (via live chat or email)
• Information from complaints, suggestions, or inquiries you have submitted

96cvip collects and uses your personal information only for the following legitimate purposes:

3.1 Account and Identity Verification

Identity verification is carried out for each new account to ensure secure service. This helps prevent fraud and unauthorized use. Age verification ensures that no one under 21 can use the platform.

3.2 Managing Financial Transactions

Financial information is needed to process secure deposits and withdrawals via bKash, Nagad, and Rocket. This information is used to process a minimum deposit of ৳300 and a minimum withdrawal of ৳500.

3.3 Service Improvement and Personalization

By analyzing your preferences and usage patterns, we provide more relevant game recommendations, bonus offers, and improved services. This makes your gaming experience more enjoyable.

3.4 Security and Fraud Prevention

Technical information is used to detect suspicious activity. If someone attempts to open multiple accounts or unusual transactions occur, they are identified and appropriate action is taken.

3.5 Customer Service

Communication records with you are stored to properly respond to your questions, complaints, or support requests. 96cvip's 24/7 Bengali live chat service is made more effective with the help of this information.

3.6 Legal and Regulatory Obligations

Retaining certain information is legally required to comply with applicable laws and regulations and to implement responsible gaming policies.

96cvip applies industry-standard security measures to keep your personal and financial information secure. Our technical and administrative safeguards are as follows:

4.1 SSL Encryption

SSL/TLS encryption technology is used across our entire website and mobile platform. As a result, all information exchanged between your browser and our servers remains completely secure and cannot be read by third parties.

4.2 Data Encryption and Storage Security

Stored information is protected with strong encryption algorithms. Passwords are never stored in plain text — they are always stored as hashes.

4.3 Access Control

Only authorized personnel can access your information, and they may only view it for the purposes required by their work. All staff are bound by strict confidentiality agreements.

4.4 Regular Security Reviews

Our technology team regularly tests system security. Any vulnerabilities are identified and resolved promptly.

4.5 Data Breach Response

In the event of a data breach, 96cvip will notify affected users as quickly as possible and take the necessary corrective measures.

The 96cvip website uses cookies and similar technologies. Cookies are small text files stored in your browser.

5.1 Types of Cookies and Their Purpose

• Essential Cookies: These are essential for maintaining login sessions, ensuring security, and operating the core functionality of the site.
• Performance Cookies: Used to understand how you use the site and to improve the quality of our services.
• Preference Cookies: Used to remember your language preference, display settings, and other personal preferences.

5.2 Cookie Control

You can accept or reject cookies by changing your browser settings. Please note that disabling essential cookies may affect some important site functionality and you may not be able to log in properly.

96cvip does not sell your personal information. However, for the operation of services, limited information may be shared with third parties in specific circumstances:

6.1 Payment Processors

The financial information needed to complete transactions via bKash, Nagad, and Rocket is shared with these payment providers. All such providers follow their own privacy policies and security standards.

6.2 Technology Service Providers

Trusted third parties are used for hosting, database management, cybersecurity, and technical support. They are contractually bound to keep your information confidential.

6.3 Legal Obligations

Information may be provided to authorities to the extent required by law in response to court orders, government investigations, or legal proceedings.

6.4 Business Restructuring

In the event of a change of ownership or business merger involving 96cvip, user information may be transferred to the new owner, but this policy will remain in effect.

Outside of the above circumstances, your personal information is not shared with any third party without your explicit consent.

96cvip retains your personal information only for as long as it is necessary or legally required:

• Information for active accounts is retained while the account remains active.
• Financial transaction records are kept for a specified period after account closure or deletion in accordance with applicable law.
• Log files and technical data are generally retained for a limited period for security analysis.
• Information related to fraud prevention may be retained for a longer period.

Once the retention period ends, information is securely deleted or anonymized in a way that makes it no longer possible to identify you.

As a user of the 96cvip platform, you have the following rights regarding your own personal information:

8.1 Right to Access Information

You can find out at any time what information 96cvip has stored about you. Please contact us for this.

8.2 Right to Correct Information

If the information stored about you contains any errors or has become outdated, you can request that it be corrected or updated.

8.3 Right to Delete Information

In certain circumstances you may request that your personal information be deleted. However, some information may not be possible to delete due to legal obligations.

8.4 Right to Object to Processing

You may object to marketing communications or certain types of data processing.

8.5 Right to Data Portability

You may request to receive the information you have provided in a structured and commonly readable format.

To exercise these rights, contact us at [email protected] or get assistance via 24/7 live chat. We will respond to your request as quickly as possible.

96cvip provides services only to those aged 21 and above. We do not knowingly collect any personal information from minors.

Age is verified at registration. If we become aware that a minor has mistakenly created an account, that account will be closed immediately and all associated information will be deleted.

If a parent or guardian believes that their minor child has provided information to 96cvip, please contact us immediately.

96cvip may revise this privacy policy from time to time to keep pace with changes in technology, law, or business operations.

For significant changes, we will:

• Send a notification to your registered email address.
• Display a notice on the main page of the website.
• Update the "Last Updated" date on this page.

Continuing to use 96cvip services after an update will be taken to mean that you have accepted the new policy. We therefore recommend reviewing this page regularly.

If you have any questions, concerns, or requests regarding this privacy policy, please reach out to us through the following: